Eclipse Students Blog

Learner Views Survey in 2009 - please take part – we need your views!

Eclipse Training Ltd is taking part in the Learner Views Survey in 2009

Please take part – we need your views!

What’s it all about?

What are your views of your learning experience with Eclipse Training Ltd so far?  Now’s your chance to have your say – your views matter!

The Learner Views Survey starts on 2 January 2009 and runs until 13 February. You can express what you think about the quality of training and your satisfaction with your learning experience, the support you are given and how you are treated.

How to take part?

It’s an online survey. We will be sending you your Individual Learner Record No (your unique identifier) and our Provider Code - once you have these, you can access the Survey at any time during the survey period by logging in at http://ffe.lsc.gov.uk/Surveys/

Do your views count?

Your views are essential! Please use this opportunity to feed back your comments about your learning experience to the body that funds your learning.

Your views will be used to generate a measure our performance which can be compared against other colleges and providers in England. This rating will help us to see how well we are doing compared with other organisations and allow us to respond accordingly.

What happens when the Survey is finished?

In spring 2009, we will be sent the results and we'll share them with you, here on our Blog.

In future years, the survey results will be made public and it's hoped that the results will help learners like you make more informed decisions about where they want to study.

Student Survey Results 2006

For all of you who completed our "Student Satisfaction Surveys" this year - thank you very much. 

Please follow the two links below to access the full set of graphs illustrating the results we received...

Student Survey 2006 - Graph 1 

Student Survey 2006 - Graph 2 

We have been pleased with the rate of return - 82% of you sent them back to us and with a bit of luck, we'll increase that to 100% response rate next year.

If you were at our Presentation you will have heard us discussing the results of the Questionnaires and some of the improvements that we have made as a result of them.  Your feedback is very important to us and we want to make sure that the time you spend with us is as enjoyable as possible.  For those of you who have been with us a little while, you'll have noticed a number of improvements to our programmes since the beginning of this year - let's see, there was the Questionnaire itself, we changed that to make it more user-friendly and easy to return;  we created this Website;  we have a brand new Quarterly Review which has proved to be very popular; we have created interactive links and downloads to make the Knowledge and Understanding part of your qualification more interesting;  you'll all have seen if not used our lovely new digital voice recorders and laptops both of which are helping to save you time when gathering evidence and allowing you achieve your units quicker than ever before...

That's just a few of the things that we have put into action this year but we have no intention of stopping there.  We plan to keep on making improvements to our Apprenticeship programmes to make them even better for you so... watch this space!!!

As ever, please keep those comments coming... we love hearing from you.